FAQ
Frequently Asked Questions
What materials do you use?
Our jewelry features natural stones, freshwater pearls, and refined 18K gold-tone finishes.
Are the stones and pearls natural?
Yes. Because natural materials are unique, variations in color, shape, and pattern may occur.
How long does shipping take?
Orders are typically delivered within 5–12 business days within the United States.
Do you offer returns?
Yes. We accept returns within 15 days of delivery. Please refer to our Return Policy for details.
How do I care for my jewelry?
We recommend avoiding direct contact with water, perfumes, lotions, and chemicals. Please see our Jewelry Care Guide for more information.
How can I contact customer support?
You can reach us at:
